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Frequently Asked Questions

Why should I purchase from America's Window?

Simply put, America’s Window offers great service and products at great prices! We are a well established company and member of the BBB, offering the best warranties in the industry.

We currently install for over 50 households per week, and to date we have over 23,000 satisfied customers and counting! In addition to a strong record of customer satisfaction, we have been named in the Top 500 through Qualified Remodeling Magazine for the past 9 years, meaning we are nationally recognized for quality service and products. In 2009 America's Window was ranked 94, nationally.

How long will it take to complete my home improvement project?

Times vary by project, but here are some general guidelines for our main products:

  • Windows: 4 to 6 week average delivery time, with 1 to 2 days to install (based on an average of 10 windows/day)
  • Siding: 6 to 8 weeks average delivery time, with 10 days to complete (subject to size and height of home)
  • Baths: 6 to 8 weeks average delivery time, with 1 to 3 days to complete (based on complexity of the project)

Remember, these are average times, and they take into consideration factory time and installation. Your project may vary, so contact us today for more information about your home improvement goals.

What payment options does America’s Window offer?

America’s Window is happy to accept many forms of payment: cash, check, Visa, MasterCard, bank financing, Discover, and American Express.

Traditional financing is available through several lending institutions, including the following: Lenmark and Well Fargo (subject to credit approval).

Why should I visit the America’s Window showroom?

Before making any significant investments in your home, it would be to your advantage to visit the largest showroom in the Southern Indiana and Louisville area with over 30 window displays and six (6) siding displays. Located right off of Highway 62, the America’s Window Showroom is easily accessible from anywhere in the Kentuckiana area — and about 20 minutes from Louisville!

What makes America’s Window products better?

It’s simple: we offer high quality products at great prices. All our products are built to demanding specifications, offering the highest quality materials and construction.

What is the Lifetime Warranty on windows?

Our eShield Radiant Barrier Insulation is a high quality system made to reflect sunlight away from your home. This highly effective treatment can reflect 97% of all radiant heat transfer, saving you energy dollars in the long run.

To learn more about our eShield Attic Insulation, watch this video.

What makes your insulation product so efficient?

All windows come with an exclusive Lifetime Warranty. If the window needs service or replaced it is a quick call to 800-235-1271 for assistance. After 2 years from purchase, there is a maximum $20 service charge.

America's Window takes great pride in servicing every product we sell. You can count on us.

How do I contact America’s Window?

Fill out our form to have your questions answered or to receive a free, same-day estimate. You can also call us toll-free at 1-800-663-5359 or visit our huge showroom in Charlestown, IN!

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