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Windows FAQ

How do I know if my existing windows need to be replaced?

There are many indicators that your windows need to be replaced; if you have one or more of the following it may be time to replace your windows:

  • Windows are drafty or leaky
  • Windows rattle in the wind
  • Window is chipped, cracked, or warped
  • Window has rot
  • House is excessively hot in the summer or cold in the winter
  • Seal is broken, fog between the panes
  • Difficult to open or close

What exactly is a replacement window?

Replacement windows are windows that are designed to fit in a space where a window previously existed. Any of our window options can be replacement windows or new windows. To learn more about the benefits of replacing your windows, watch this video.

How do I know what type of window I need?

The right replacement window for you depends on the previsou window, your budget, preferences and what features you are looking for in a replacement window. Our representatives can help you determine what kind of window will fit your home. To learn more about what to look for in a replacement window, watch this video.

What areas do you serve?

We serve homeowners in Cincinnati, Lexington, Louisville and the surrounding areas.

How long will it take to complete my replacement window installation?

Times vary by project, but a general guideline for window installation is 4-6 weeks average delivery time, with 1-2 days to install. This is based on an average of 10 windows per day)

Why should I purchase from America's Window?

Simply put, America's Window offers great service and products at great prices! We are a well established company and member of the BBB, offering the best warranties in the industry.

We currently install for over 50 households per week, and to date we have over 23,000 satisfied customers and counting! In addition to a strong record of customer satisfaction, we have been named in the Top 500 through Qualified Remodeling Magazine for the past 9 years, meaning we are nationally recognized for quality service and products. In 2009 America's Window was ranked 94, nationally.

What is the Lifetime Warranty on windows?

All windows come with an exclusive Lifetime Warranty. If the window needs service or replaced it is a quick call to (800) 811-4714 for assistance. After 2 years from purchase, there is a maximum $20 service charge.

America's Window takes great pride in servicing every product we sell. You can count on us.

What payment options does America's Window offer?

America's Window is happy to accept many forms of payment: cash, check, Visa, MasterCard, bank financing, Discover, and American Express.

Traditional financing is available through several lending institutions, including the following: Lenmark and Wells Fargo (subject to credit approval).

Why should I visit the America's Window showroom?

Before making any significant investments in your home, it would be to your advantage to visit the largest showroom in the Southern Indiana and Louisville area with over 30 window displays and six (6) siding displays. Located right off of Highway 62, the America's Window Showroom is easily accessible from anywhere in the Kentuckiana area — and about 20 minutes from Louisville!

How do I contact America's Window?

Fill out our form to have your questions answered or to receive a free, same-day estimate. You can also call us toll-free at 800-235-1271 or visit our huge showroom in Charlestown, IN!

Replacement Window Styles

Our wide array of window styles includes:

OKNA Dealer of the Year

Provia Windows   OKNA   Bath Wraps   Cedar Ridge